Return of the Shopper
Advice from Alberta, found nestled in the comments:
One trick that the marketing departments have utilized in the West is the use of the word "light". BEWARE! "Light" can refer to anything, including weight, calories, fat content, or even the colour of the product!Kevin pitches in: thanks, Kirt, but "return policy" cannot be translated into Russian (see also, "customer service"). Russian shoppers expect the following when shopping:
Also, Superstore tends to display it's current coupons at the entrance, so you can save time.
One thing we do look for when we try a new grocery store is the "return-factor". Simply, if an item is not up to the quality you desired, (usually fruit, meat or dairy), you don't want to waste time convincing the staff that you are unhappy. Look for a store with staff who will quickly replace the unwanted item with a satisfactory one, and also apologize. This will save you time, money and energy in the long run.
Well, so long. I have to return some bad peaches I just bought at Extra Foods in Camrose.
Kirt
- Long lines
- Surly cashiers
- You're-stuck-with-what-you-buy
posted by Kevin R. Hamm @ 6:08 p.m.
5 Comments:
At March 01, 2006 3:30 a.m.,
Anonymous said…
CUTTING COUPONS
Several years ago large grocery stores like Safeway and SaveOnFoods did away with coupons - you are now required to have their grocery card in your purse to purchase at the 'sale' price for the weeks discounted items. But lately SaveOnFoods has put extra coupons in their flyer - and now you need to cut coupons again. It couldn't be more complicated if they tried. :-)
At March 01, 2006 3:38 a.m.,
◄4Wa||z said…
One thing about shopping in a country like Russia that my husband and I found interesting when we lived overseas, was that the large the box (of cereal or laundry soap) didn't necessarily mean you were going to get a better price. While here in Canada if you can buy larger items you generally pay a cheaper price. But just beware - you have to store the larger item somewhere - and sometimes it's too big to use it all before the expiry date.
At March 03, 2006 1:17 a.m.,
◄4Wa||z said…
TAKE IT BACK!
One thing that we have found is shopping at Costco is worth the $50 annual fee. If you are willing to buy large quantities, or if you are looking for some of the "big ticket" items.
The return policy at Costco is unbeatable. Your money back within one year if you are satisfied for any reason. They will even refund money on food items if you are not happy with the quality.
Kevin, if you are planning on printing a lot of your digital prints, Costco now has an online service, and the prices are great. Using the photo printing itself saves us more than $50 a year, but we print A LOT of pictures.
At August 01, 2006 1:23 a.m.,
Anonymous said…
Further to the Costco fans: yes we are there every week, although you have to be careful as it easy for the bill to get large rather quickly. The meat quality is unequalled anywhere, produce is excellent, vision/eyewear cheaper than most and normally pays for our membership easily once a year, for prescriptions medicines, shop at Costco or Superstore only.
At August 18, 2006 2:16 a.m.,
Anonymous said…
I don't know what pricing tricks are used in other countries, but in Canada's grocery stores, many, many prices end in a 9- like $3.99. This makes us think that the item is "only three dollars", when it really works out to four dollars plus tax!
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